Policies
Fit for purpose policies have been developed to ensure that Gallantree operates in the best interests of shareholders, borrowers, partners and investors by balancing its mission statement with its mandate. This includes a core suite of governance charters and policies, which have been built to ensure they meet Australian best practice.
Code of Conduct
The Code of Conduct outlines the obligations and responsibilities of all staff employed by Gallantree in relation to general duties, use of information and personal behaviour. Gallantree staff are required to comply with the Code of Conduct with sanctions in place in the event of a breach.
Gallantree Code of Conduct (PDF)
Complaint Handling Policy
Gallantree values feedback and is committed to an effective complaints handling process that reflects the needs, expectations, and rights of all Complainants. The objective of Gallantree's Complaint Handling Policy is to ensure that Gallantree has a structured process for responding to, recording and reporting complaints.
Gallantree Compliant Handing Policy (PDF)
Conflicts of Interest Policy
This Policy sets out Gallantree's approach to the effective identification and management of Conflicts of Interest that affect it, its staff, Directors and its Service Providers. The policy covers actual, apparent or potential Conflicts of Interest.
Gallantree Conflicts of Interest Policy (PDF)
Whistleblower Policy
This Policy sets out Gallantree's approach support Whistleblowing and a framework to support staff, partners and other service providers to comfortably disclose wrong-doing.